TiVo Customer Service for Moms
The other day my daughter was watching Blue’s Clues. When the show was over, she wanted me to play it again. I told her it was on live television and not a show recorded on the TiVo. I couldn’t make it come on again.
Blank stare.
I tried explaining it a different way. She then handed me the TiVo remote and said, “No, Mommy, just push these buttons and Blue will come back on.”
So I tried explaining it again, but I think all she heard was,
“Mommy blah, blah really knows blah, blah how to make it work. Blah, blah Mommy blah, blah just doesn’t blah, blah love you enough. And blah, blah you’re having squash blah, blah for lunch.”
The ear-splitting sound that came from her little body convinced me that I was not getting through to her.
I love TiVo, but maybe they should consider a hotline for moms of irate toddlers. Maybe they could come up with a way to explain how the whole thing works to a screaming 3 year old. At least they could create a brochure with suggestions for dealing with this madness.
So I did what any clever mother would do. I convinced her that we needed to watch Sleeping Beauty instead.
And I threw in a little ice cream with sprinkles to seal the deal. Hey, maybe TiVo Customer Service could add that little technique to their troubleshooting brochure.
